Regional Patrol Technician - Northern Ireland

About the Role

Become a vital part of the team that keeps vehicles on the road in the Northern Ireland region as a Roadside Technician. This position involves diagnosing and fixing a wide range of vehicle issues including mechanical repairs, electrical faults, battery replacements, and tyre changes. Operate from your own driveway with demand-led shifts averaging 40 hours weekly, plus optional overtime. You'll be fully equipped from day one with your own service van, fuel card, uniform, essential tools, and diagnostic equipment.

Responsibilities

• Provide expert roadside mechanical repairs and diagnostics to vehicles in need across Northern Ireland.
• Respond promptly to breakdown calls and deliver efficient emergency assistance on location.
• Handle a variety of technical challenges, from simple battery replacements to complex fault-finding procedures.
• Deliver outstanding member-centered customer service during every interaction.
• Operate independently and make timely decisions to resolve roadside issues effectively.

Requirements

• Hold a Level 2 qualification in light vehicle maintenance (or recognized equivalent).
• Possess a minimum of two years' post-qualification experience in vehicle technical, electrical, and diagnostic work.
• Maintain a full valid UK driving licence.
• Exhibit a customer-focused demeanor and the ability to remain calm under pressure.

Compensation and Benefits

• Receive a competitive base salary of £36,400 annually, plus a realistic on-target earning (OTE) of £61,000, with top performers earning substantially more through bonuses and enhanced overtime pay.
• Join a colleague share scheme without cost, gaining from the company's growth.
• Enjoy free RAC Ultimate breakdown coverage starting your first day.
• Benefit from a car salary sacrifice plan, including electric vehicle options after one year to optimize tax savings.
• Take advantage of generous paid leave: 23 days plus bank holidays, increasing to 25 days with service tenure.
• Access pension contributions matched up to 6.5% and life insurance covering up to four times your salary (extendable to 10x with flexible benefits).
• Utilize 24/7 confidential wellbeing support lines for yourself and your family.
• Save money on a range of products and services through exclusive discounts available on the Orange Savings portal.

Additional Information

This role is focused in the Belfast area of Northern Ireland and is part-time, onsite work. The RAC has a legacy exceeding 125 years, blending tradition with modern innovation. The company promotes diversity, inclusivity, and supports your ongoing growth and career development. No CV is required to apply, simplifying the application process.