Recreation Receptionist

About the Role

We are seeking enthusiastic and driven female Recreation Receptionists looking to advance their careers within an engaging hospitality environment. This role focuses on managing health club reception duties efficiently for pools, beaches, and recreation areas.

Primary Responsibilities

• Manage all reservations, payments, and tracking for pool, beach, and recreational facilities.
• Provide a welcoming and friendly atmosphere to visitors.
• Distribute and collect locker keys and towels before and after each use.
• Promote all classes, services, and activities available within the club.
• Accurately post charges in the micros system and ensure proper accounting practices.
• Support fitness instructors by ensuring members and guests comply with safety rules and procedures.
• Conduct regular inspections to maintain cleanliness and orderliness in locker facilities.
• Keep the reception area clean and well-organized, ensuring availability of towels, newspapers, magazines, and promotional materials.
• Drive sales by fully understanding the products, services, and pricing offered.

Education and Experience Requirements

Applicants should ideally hold a diploma or degree in hospitality and have prior hotel experience. Strong English communication skills, both written and verbal, and interpersonal skills are essential. Computer proficiency is considered an advantage.

Knowledge and Personal Attributes

The ideal candidate will be client-oriented, adept at guest service, and skilled in complaint handling. A cheerful, approachable, and energetic personality is important. Candidates should be able to perform well under pressure in a fast-paced setting and be effective team members who collaborate well within a multicultural environment.

Core Competencies

• Understanding the job's responsibilities
• Effective teamwork
• Accepting and taking responsibility
• Recognizing and respecting differences
• Adaptability
• Focus on customer satisfaction