Receptionist

About MNK Group

MNK Group is a rapidly expanding dynamic enterprise operating within various sectors of the financial and professional services industry. Our recently refurbished headquarters at 110 Bishopsgate reflect our dedication to providing a professional, inviting, and high-performing workplace that aligns with our business standards.

Role Overview

We are looking for an outstanding Receptionist to serve as the welcoming face of MNK Group, offering an exceptional front-of-house experience for clients, visitors, and employees alike. This role extends beyond basic administrative duties; it involves embodying the MNK brand through every interaction.

Key Responsibilities

• Ensure all visitors, clients, and candidates receive a consistently polished and professional welcome.
• Maintain the reception area to reflect the organisation's high standards at all times.
• Oversee visitor arrivals, registrations, and access control processes.
• Manage booking, setup, and readiness of meeting rooms throughout the day.
• Deliver hospitality services for meetings, guests, and senior personnel.
• Handle incoming calls, queries, deliveries, and courier services with professionalism and efficiency.
• Keep meeting rooms, reception, and communal spaces in pristine condition.
• Foster positive relationships with colleagues, clients, and external visitors.
• Anticipate and address needs proactively to ensure a seamless front-of-house experience.
• Support overall smooth functioning of daily office operations with a client-centric approach.

Candidate Profile

Preferred candidates will have prior experience in high-service and professional environments such as luxury five-star hotels, executive corporate receptions, hedge funds, investment banks, asset management firms, or premium airlines (such as cabin crew). However, we welcome applicants demonstrating a strong commitment to delivering exceptional service and professionalism.

Skills and Experience

• Previous frontline reception or client-facing hospitality experience.
• Proficient in Microsoft Outlook.
• Experience coordinating meeting room schedules and management.
• Skilled in visitor management.
• Capability in handling courier and delivery logistics.
• Hospitality and guest service expertise.
• Strong organizational and time management abilities.
• Excellent attention to detail and ability to juggle multiple tasks.

Personal Attributes

• Professional appearance.
• A friendly and hospitable demeanor.
• Exceptional verbal communication skills.
• Confidence engaging with senior executives, clients, and stakeholders.
• Composure and calmness under pressure.
• Ownership mentality and accountability.
• Positive attitude and energetic approach.
• Proactive, solution-oriented mindset.
• High discretion and confidentiality.
• Unwavering dedication to exceptional service delivery.

What We Offer

• Competitive salary based on experience.
• Opportunity to join a growing and ambitious organisation.
• Modern and prestigious office setting in the City of London.
• Engagement with senior stakeholders and prominent clients.
• A professional and collaborative workplace culture.

Commitment to Inclusion

MNK Group is dedicated to creating an inclusive environment where diverse viewpoints are respected and all team members have the chance to succeed.