Receptionist

About the Role

Hayfin Capital Management LLP invites applications for a permanent Receptionist role based at our central London office. This position serves as the initial point of contact for clients, visitors, and staff, playing a vital role in fostering a welcoming and smoothly functioning office atmosphere.

Responsibilities

• Manage reception area operations and deliver a courteous front-of-house service reflecting the company's professional standards.
• Handle all incoming calls and enquiries via the switchboard with professionalism.
• Coordinate visitor appointments, access permissions, and security protocols.
• Prepare meeting spaces including audiovisual equipment setup, catering services, and scheduling.
• Oversee daily mail, courier services, and deliveries.
• Maintain inventory and order office essentials such as stationery and kitchen supplies.
• Ensure common areas remain neat and well-stocked.
• Assist with onboarding processes for new employees and provide support with document preparation including printing, binding, filing, and scanning.
• Manage diary scheduling, book travel and accommodation for team members.
• Support expense claims processing and corporate card management.
• Collaborate with vendors and internal departments as necessary.
• Contribute to miscellaneous projects and provide backup support for team members when needed.

Requirements

• Demonstrable experience in receptionist or office administrative roles, preferably in professional services.
• Exceptional communication and interpersonal skills for direct and telephone interactions.
• Strong organizational abilities with aptitude for multitasking and effective prioritization.
• Proficiency in Microsoft Office applications and common office technologies.
• Self-motivated, dependable, and capable of thriving within a team environment.

What We Offer

• A cooperative, respectful, and inclusive workplace culture.
• Opportunity to work within a premier European investment firm headquartered in London.
• Experience in a dynamic and demanding commercial setting.
• Competitive remuneration and benefits package.