Receptionist

Overview

Fields Cadillac of Jacksonville is looking for a dependable, upbeat, and professional receptionist to join its dealership team in Jacksonville. The company values safety, integrity, courtesy, polished presentation, and efficiency, and aims to provide a premium customer experience while building long-term relationships with customers and coworkers. This family-run business also supports internal growth through promotion opportunities.

Schedule

This position requires night-time availability and working every other Saturday.

Benefits

The role includes access to medical, dental, and vision coverage, short- and long-term disability, paid basic life insurance, a 401(k) plan, personal time off, paid training, employee vehicle purchase programs, health and wellness support, Saturday lunches, discounts on products and services, and Sundays off.

Key Duties

• Welcome visitors, understand why they are coming in, and route them to the right person or department.
• Manage incoming calls, transfer them appropriately, or record detailed messages when needed.
• Interact with callers and guests in a courteous, efficient, and professional way.
• Keep office supplies stocked, including checks and paper.
• Oversee the mailing process and keep it organized.
• Deliver messages promptly to the correct staff members.
• Support clerical work as assigned.
• Assist management with customer concerns and correspondence.
• Accept payments and maintain accurate transaction records.
• Use sales slips, invoices, receipts, check stubs, and printed reports to verify, sort, and record financial details in ledgers or computer systems.
• Maintain complete and accurate records.
• Prepare reports covering cash receipts and payments, accounts payable and receivable, profit and loss, and other operating figures.

Qualifications

• Must be able to understand basic instructions, short written messages, and memos.
• Must be able to draft simple written correspondence.
• Should be comfortable sharing information clearly with customers, clients, and coworkers in one-on-one and small-group settings.
• Must be able to perform basic math with whole numbers, fractions, and decimals.
• Should be able to calculate rates, ratios, and percentages and read bar graphs.
• Must be able to follow written, verbal, and diagram-based instructions using sound judgment.
• Should be capable of handling situations with several concrete variables in a standardized setting.
• Background check and MVR check are required.

Physical Requirements

• Work primarily involves sitting and speaking/listening.
• Occasional standing, walking, and lifting or moving items up to 30 pounds may be required.
• Must have close vision and the ability to adjust focus.