Print Project Coordinator

About AlphaGraphics Lake Norman

AlphaGraphics Lake Norman is a locally owned marketing communications firm dedicated to excellent customer service and supporting clients in reaching their business objectives. We are seeking a Print Project Coordinator to join our team full-time at our Cornelius, NC location. This role is ideal for someone who thrives in a dynamic, fast-paced environment, enjoys assisting customers, and values teamwork.

Key Responsibilities

• Act as the primary contact for prospects and customers, addressing inquiries and concerns via phone, email, and in person.
• Manage incoming leads promptly by creating accurate estimates.
• Follow up with clients and prospects to discuss estimates, artwork, and orders.
• Collect client requirements and communicate them effectively to graphic designers.
• Review print specifications and artworks carefully before production to ensure final products meet expectations.
• Create sales orders and handle payment processing efficiently.
• Keep clients regularly informed about the progress and status of their print jobs.

Candidate Requirements

• Strong verbal and written communication capabilities.
• Warm, compassionate, and calm demeanor.
• Positive mindset coupled with a committed work ethic.
• Effective time management skills emphasizing punctuality.
• Able to multitask while maintaining organization and attention to detail.

Preferred Qualifications

• At least 2 years of experience in customer service roles.
• Minimum 1 year of experience in a print or sign shop environment.
• Proficiency in Adobe Photoshop, Illustrator, and InDesign software.
• Familiarity with print industry terminology and design techniques.

Benefits

• Clean, safe, and welcoming workplace atmosphere.
• Scheduled weekends off.
• Seven paid holidays annually.
• Personal paid time off.
• Profit-sharing plan available.
• Note: AlphaGraphics centers operate as independent franchises; hiring, management, and compensation are handled locally by each center.