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Sundus

Patient Access Representative

Sundus

United Arab Emirates ・ フルタイム

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About the Role

We are looking for a Patient Access Representative to join our team in Abu Dhabi, United Arab Emirates. This position is ideal for someone with a background in hospitality or hotel industries who is dedicated to delivering outstanding patient-centered service. The role requires managing patient registrations, inquiries, appointment scheduling, and addressing patient concerns with empathy and professionalism.

Key Responsibilities

  • Provide excellent customer service focusing on patient needs.
  • Assist patients in registration processes, responding to inquiries, and scheduling appointments efficiently.
  • Address patient concerns promptly, utilizing strong communication and interpersonal skills.
  • Handle a large volume of patients daily while ensuring high-quality service standards.
  • Take responsibility for resolving patient issues in a timely and effective manner.

Candidate Requirements

  • Preferably holds a Bachelor's degree.
  • Previous experience in hospitality or hotel sectors is advantageous.
  • Must be fluent in English; proficiency in Arabic is a plus.
  • Strong problem-solving, interpersonal, and communication capabilities.

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