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Part-Time Customer Service Assistant

Edvox Music School

Singapore · Part Time

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6日前
Work mode
在任中
教育
GCE O Level
Eligibility
Applicants should have at least a GCE O Level qualification and be able to commit to part-time retail hours across 3 to 4 days a week, including weekends.
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Required to apply

Where you'll work

仕事内容

Role Overview

Edvox Music School is seeking a part-time Customer Service Assistant to support frontline customer interactions, administrative coordination, and retail operations at its Orchard location. The role combines service, sales, and basic reporting duties in a customer-facing environment.

Key Duties

  • Handle customer enquiries and service requests in a timely and helpful manner.
  • Introduce available music courses to prospective customers and support enrolment and fee collection.
  • Carry out routine administrative tasks to keep daily operations running smoothly.
  • Support the sale of books and musical instruments, along with stock tracking and inventory control.
  • Help prepare simple statistical summaries such as payment arrears, sales and fee revenue, and student intake or dropout figures.

Requirements

  • A GCE O Level qualification is required.
  • Strong working knowledge of MS Office, especially Excel.
  • Customer-focused with solid interpersonal and communication skills.
  • Available to work 3 to 4 days per week, including Saturdays and Sundays.
  • Shift length will be between 5 and 9.5 hours per day.
  • Must be comfortable working retail-style hours, including evenings and weekends.

Work Locations

  • Orchard
  • Choa Chu Kang

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