Operations Manager

About the Role

Xpanel Building Technologies is seeking an Operations Manager based in Dubai, UAE, to oversee day-to-day operational activities. This full-time, on-site position entails driving efficiency, productivity, and alignment of all business units with the organizational goals.

Key Responsibilities

• Planning, coordinating, and supervising operational tasks across various departments and business units.
• Formulating and enforcing operational policies, procedures, and best practices aimed at boosting efficiency and quality of service.
• Tracking key performance indicators and compiling operational reports for senior leadership.
• Managing budgets, resources, and expenditures to ensure cost-efficient operations.
• Handling payroll processing with accuracy and timely payments.
• Issuing invoices and managing payment collections as necessary.
• Collaborating with accountants on financial documentation, reconciliations, and VAT filings.
• Leading, mentoring, and assessing operational teams to foster accountability and continuous improvement.
• Working with department heads to ensure cohesive workflow and achievement of business objectives.
• Identifying risks in operations and implementing corrective and preventive actions.
• Ensuring adherence to company policies, legal standards, health and safety regulations, and industry requirements.
• Overseeing vendor, supplier, and contractor performance to uphold quality and service standards.
• Driving initiatives for process optimization and digital transformation.
• Contributing to strategic planning and company expansion efforts.
• Promptly resolving operational challenges to guarantee uninterrupted business activities.

Requirements

• Proven track record as an Operations Manager with similar responsibilities is mandatory.
• Bachelor's degree in Business Administration, Management, or a related discipline; a Master’s degree or MBA is advantageous.
• At least five years of experience in managing operations, ideally within a holding company or a multi-business and multi-industry environment.
• Expertise in managing and coordinating operations across several subsidiaries or business units simultaneously.
• Strong financial skills including budgeting, cost management, and reporting over diverse business portfolios.
• Experience liaising with accountants for financial statements and VAT submissions, with preference for UAE VAT knowledge.
• Familiarity with CRM systems and other operational software tools.
• Excellent leadership, organizational, problem-solving, and stakeholder management capabilities.
• Ability to adapt and work across different sectors and industries within the group.
• Fluent English communication skills; Spanish language skills are a plus.
• Must be able to work on-site in Dubai.

Additional Information

• Salary range: AED 15,000 to AED 18,000 per month.
• Medical insurance and employment visa will be provided.
• Annual leave entitlement according to UAE labor laws (30 days).