Operational Support Grade - Prison Support at HMP Portland and The Verne
HM Prison and Probation Service (HMPPS)
Bath, England, United Kingdom · Full Time
Be the first to apply
- Experience
- Any
- Salary
- GBP 30,491 – GBP 30,491 / year
- Openings
- 1
- Posted
- 4時間前
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
About the Role
The Operational Support Grade (OSG) position is vital to the smooth day-to-day operation of HMP The Verne and HMP Portland. With an annual salary of £30,491, this role, offered by His Majesty’s Prison and Probation Service, involves a combination of administrative and physical duties that contribute to maintaining security and operational efficiency within the prison environment.
Key Responsibilities
- Perform security measures including carrying out searches at the prison entrance.
- Manage incoming deliveries and supervise the process effectively.
- Oversee visitor protocols to ensure compliance with prison regulations.
- Monitor and supervise telephone communications and CCTV footage.
- Carry out escorting duties by walking prisoners safely across the prison grounds.
- Execute driving responsibilities which are a crucial aspect of the position; therefore, possession of a valid UK driving license is mandatory.
Candidate Profile
No formal qualifications are strictly necessary, but the role requires excellent communication skills, the ability to remain calm under pressure, and sound judgement. Teamwork and a common-sense approach are essential to working effectively in this fast-paced setting. Interaction with prisoners is limited compared to other roles, though occasional contact may occur depending on assignment.
Work Conditions
- Work involves varied shifts including nights and weekends to maintain continuous operational support.
- Combines desk-based work with physical activities such as lifting, carrying, and walking across the grounds.
Development and Progression
The OSG role offers substantial insight into prison operations and serves as a foundation for advancement opportunities, including a pathway to progress into prison officer roles through dedicated conversion schemes.
Additional Benefits
- Starting annual leave of 25 days, increasing to 30 days after ten years of service (prorated).
- Nine days of bank, public, and privilege holidays.
- Eligibility for a paid Level 2 apprenticeship in customer service.
- Access to the Civil Service pension scheme.
- Additional benefits include season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme.