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Overview

Qatar Airways is renowned for pioneering innovative inflight products, elevating passenger comfort, and setting new benchmarks in aviation design. The Product Development and Design (PDD) team partners with leaders across the industry from initial concept to product launch, shaping next-generation travel experiences. This role offers a unique opportunity to influence the future of airline services by driving strategic planning and governance within the PDD division.

Key Responsibilities

Develop and uphold a comprehensive governance framework for divisional projects that aligns with Qatar Airways’ vision and strategic priorities.
Coordinate PDD initiatives with enterprise-wide programs, ensuring alignment with the Group-level Enterprise Program Management Office (EPMO) while maintaining division-specific objectives.
Translate leadership strategic directions into practical governance and project management approaches emphasizing innovation, customer focus, and design excellence.
Champion adoption of contemporary project management methodologies such as Lean Six Sigma, Agile, and PMBOK to enhance delivery quality.
Serve as the liaison between PDD and enterprise governance bodies to integrate reporting, planning, and performance tracking seamlessly.
Manage the PDD project portfolio by prioritizing and allocating resources in line with enterprise transformation targets.
Set and monitor success indicators (KPIs, OKRs) to evaluate project impact and ensure effective execution aligned with investment committee requirements.
Create and maintain dashboards offering real-time insights into project status, risks, and strategic fit.
Conduct post-project evaluations to inform continuous improvement and future strategy development.
Utilize data analytics to guide project selection, feasibility assessment, and resource allocation through forecasting, ROI, NPV, cost-benefit analyses, and customer satisfaction metrics.
Engage senior stakeholders across business units to promote joint ownership and accountability for project outcomes.
Apply structured change management techniques to gauge change impacts, manage expectations, and facilitate adoption of new processes.
Lead change initiatives to ensure smooth transitions and encourage a culture of agility, continuous enhancement, and innovation.
Identify and mitigate project risks proactively through governance reviews, audits, and compliance checks.
Foster a culture of transparency, accountability, and continuous learning by capturing lessons learned and sharing best practices within the division.

Qualifications and Skills

Bachelor’s degree or equivalent qualification with a minimum of eight years’ relevant experience.
In-depth understanding of design methodologies and brand execution within airline or related industries.
Familiarity with product development phases and scripting processes in design projects is advantageous.
Comprehensive knowledge of product design theories, tools, and technologies including 2D and 3D visualization applications.
Competence in applying principles related to color, materials, layouts, engineering, graphics, textiles, and visual communications.
Strong multitasking ability with strict adherence to deadlines.
A passion for experience design combined with a continuous learning mindset.
Proven managerial capabilities including delegation, team leadership, mentoring, coaching, and workflow management.
Capability to promote teamwork and develop subordinates’ skills effectively.

About Qatar Airways Group

Beginning with just four aircraft, Qatar Airways now operates across twelve businesses united under one group. The organization thrives on rapid growth, breaking barriers, and innovation. Embracing challenges with ambition, Qatar Airways offers a diverse and global working environment where employees can develop professionally and personally.

Additional Information

Location: Doha Metropolitan Area, Qatar
Job Family: Corporate & Commercial
Application Deadline: August 30, 2026
Employment Type: Full-time, Onsite

How to Apply

Qualified candidates looking to grow within a dynamic and innovative team are encouraged to apply by submitting their CV and application promptly.

Manager Project Strategy and Planning | Product Development and Design