Luxury Brand Evaluator in Brookvale, NSW, Australia

Opportunity Overview

Channel your enthusiasm for luxury products into a rewarding role by engaging with high-end brands across various sectors including fashion, beauty, jewelry, and automobiles. Through this position, you will discreetly evaluate the customer experience, offering vital insights that help enhance service delivery within the luxury market.

Role Responsibilities

• Handpick assignments that best fit your interests and profile.
• Conduct evaluations by visiting luxury retail stores in person or assessing digital service experiences from home.
• Pay close attention to the store environment, quality of service, and overall consumer engagement.
• Submit truthful and thorough feedback via structured questionnaires on our platform.

Company Profile

CXG boasts a network of over 80,000 evaluators spanning 70 countries with twelve offices globally, leveraging nearly 20 years of expertise in customer experience within the retail sector. Our innovative mobile platform, CXG Live, allows you to manage assignments, training, and provide evaluations effortlessly on the move.

Candidate Requirements

• Must be a current customer of premium or luxury brands.
• Should not have active agreements with any retail brands to maintain evaluation impartiality.
• Demonstrate punctuality, organization, and meticulous attention to detail.
• Display observational skills and a genuine interest in customer service quality.
• No previous experience necessary; honest customer perspectives are highly valued.

Compensation and Benefits

• This role operates freelance, based on individual projects.
• Enjoy flexible scheduling to fit around your other commitments.
• Receive payment that corresponds to each mission's complexity when evaluating without purchase.
• Obtain reimbursement for eligible products purchased during evaluations, as defined by mission guidelines.