IT Operations Executive

Role Overview

As an IT Operations Executive at Beyondsoft Singapore, you will oversee deployment tasks and ensure system performance stability within production environments. Your role involves strict adherence to change management protocols and collaboration with various stakeholders including vendors and government bodies, ensuring compliance with established IT security standards.

Primary Responsibilities

• Coordinate and execute deployment activities on live production systems.
• Continuously monitor system operation to proactively detect and address potential issues preventing downtime.
• Facilitate deployment of system updates and changes, following approval workflows.
• Maintain comprehensive documentation for all deployment procedures and activities.
• Resolve technical problems arising during or post-deployment promptly within defined SLA periods.
• Comply with government-mandated IT security policies and data protection regulations.
• Collaborate effectively with vendor partners, government agencies, and internal teams for smooth operations.
• Assist with audits and security compliance assessments as required.

Candidate Profile and Requirements

• Minimum 2 years' experience in IT operations or deployment roles, preferably in public sector or government-affiliated organizations.
• No programming expertise needed, but a solid technical understanding of systems is essential.
• Familiarity with government IT security frameworks such as IM8 guidelines is advantageous.
• Strong analytical and problem-solving abilities, capable of working independently.
• Excellent communication skills for effective interaction with governmental stakeholders.

Diversity, Equity, and Equal Opportunity Commitment

Beyondsoft fosters an inclusive workplace culture, welcoming applicants from diverse backgrounds irrespective of nationality, ethnicity, religion, age, gender identity, sexual orientation, or other personal attributes. We strictly prohibit discrimination and harassment and ensure fair employment practices throughout recruitment and beyond.

Additional Hiring Information

Employment offers are contingent upon completion of all mandatory pre-employment checks in accordance with relevant laws. Candidates are not required to pay any fees during the recruitment process, and unauthorized payment requests should be reported immediately.