Information Technology Project Coordinator

About Micronetbd Inc.

Micronetbd Inc. is a certified SOC2 Type 2, SAM, and NJ MBE company recognized as a Salesforce Ridge (Silver) Partner and DocuSign Consulting Partner. The company specializes in delivering B2B solutions tailored for small to midsize financial services firms. With over ten years of expertise, Micronetbd focuses on enabling clients to fully leverage Salesforce capabilities to enhance marketing strategies, client services, sales efforts, and systems integration. Their offerings include innovative, fully customized technology solutions aimed at increasing productivity, improving customer experience, and automating routine tasks while keeping abreast of Salesforce's latest advancements. Additional services cover career development, bespoke software development, and comprehensive support across marketing, service, and sales clouds. Micronetbd prides itself on professionalism, reliability, and delivering value at competitive pricing.

Role Overview

This full-time, on-site position based in Toronto, Canada, involves coordinating IT projects with an emphasis on Salesforce-related initiatives. The successful candidate will assist project managers with planning, scheduling, documentation, and ensuring project timelines and objectives are met. Key duties encompass collecting technical and business requirements, generating status reports, maintaining thorough project records, and fostering effective communication across teams, clients, and vendors. Routine responsibilities include monitoring project risks and challenges, organizing meetings, updating project management systems, and supporting quality assurance measures to ensure high-quality deliverables.

Candidate Qualifications

• Proficient project coordination and management skills to assist with planning, implementation, and progress tracking of multiple projects simultaneously.
• Solid foundation in Information Technology concepts, especially relating to Salesforce solutions.
• Strong analytical abilities to assess data, identify potential risks, and support evidence-based decision-making.
• Exceptional communication skills to collaborate with diverse teams, document technical and business requirements, and interact professionally with clients.
• A bachelor's degree in Information Technology, Computer Science, Business, or related disciplines is favored but not mandatory.
• Experience with Salesforce or similar CRM tools alongside knowledge of project management software such as Jira, Trello, Asana, or MS Project is advantageous.
• Ability to work methodically with attention to detail, manage competing priorities, and adjust to evolving project demands.
• Strong interpersonal skills, a collaborative approach, and a commitment to maintaining an inclusive and professional work environment.