Income Auditor

About Accor

Join Accor, a leader in responsible hospitality with over 45 brands, 5,600 hotels, and 10,000 restaurants worldwide across 110 countries. Every brand reflects its unique personality yet shares a unified goal to innovate and challenge norms. By joining Accor, you become a Heartist®, embracing hospitality as a heartfelt profession.

At Accor, you will be welcomed into a supportive environment where you can be yourself, grow professionally, explore various roles, and seize diverse career opportunities globally. Employees receive exclusive benefits and strong recognition for their dedication, contributing to meaningful and memorable experiences for guests and colleagues.

Role Responsibilities

• Ensure accuracy by balancing and auditing all Front Office postings and settlements.
• Confirm that revenue postings from all departments are recorded correctly.
• Review and monitor hotel reports along with night audit documentation.
• Meet deadlines associated with month-end processes and schedules.
• Respond to inquiries regarding credit card charge backs from Network International and American Express.
• Conduct daily reconciliation of credit card commission transactions.
• Match food and beverage point of sale data for each outlet with the Property Management System, making adjustments as necessary.
• Oversee front office rebates, verifying balances, paid outs, miscellaneous and staff charges are properly authorized and documented within PMS.
• Inspect F&B void transactions for proper authorization and sufficient backup.
• Prepare the daily operational package to be distributed to key stakeholders including General Manager, Controller, F&B Director, and Revenue Director.
• Follow up and report on any issues or notes raised by authorized signatories.
• Support month-end closing activities and perform analysis on bank accounts and other balance sheet items as directed.
• Create monthly income journal entries following company policies and templates.
• Assist the General Cashier with surprise cash float counts.
• Report discrepancies or issues daily to the Audit Supervisor or Accountant.
• Serve as acting Audit Supervisor during their absence.
• Perform miscellaneous accounting duties as needed by accounting management.

Qualifications

• Bachelor’s degree in Accounting, Finance, or related discipline.
• At least 3 years of experience in income auditing or comparable roles, preferably within hospitality.
• Proficient in financial management software such as Sun System, Opera, Micros, and Vision.
• Strong analytical capabilities and attention to detail.
• Advanced skills in Microsoft Excel and financial software applications.
• Comprehensive understanding of accounting principles, auditing processes, and financial reporting standards.
• Excellent organizational skills for handling multiple priorities effectively.
• Strong communication skills to collaborate across departments and stakeholders.
• Ability to work autonomously and in a team in a dynamic environment.
• Commitment to confidentiality and ethical financial conduct.

Additional Information

• Strong interpersonal skills and problem-solving aptitude.
• Fluent English required; knowledge of additional languages is advantageous.