HR Specialist - Savings Program

Role overview

This contract opportunity is for an HR Specialist focused on savings programs within a team that supports colleague well-being. The position sits in the Retirement, Benefits, and Well-being group under Total Rewards and contributes to programs designed to support physical, mental, financial, and social well-being.

The role reports to the Senior Manager, DC & Savings Plans and is centered on work tied to the Employee Ownership Plan (EOP). A major part of the job involves helping wind down inactive EOP accounts, following up with former plan members, handling issues that come up during the process, and supporting payment delivery. It also includes research and coordination related to unclaimed balances.

Work arrangement and duration

This is a hybrid position based in Toronto, Ontario, with four onsite days per week. The contract length is 6 months, with a possibility of extension or conversion.

Key responsibilities

The position involves working with service providers, trustees, and internal stakeholders across RBW, Finance, Legal, and Operations. Strong organization, accuracy, and the ability to balance several workstreams at once are important in this role.

• Support the wind-down process for inactive EOP accounts by monitoring activity, following up on open items, and helping keep timelines on track.
• Reach out to former plan members regarding unpaid amounts such as uncashed cheques, answer questions, and coordinate with delivery teams to close issues.
• Assist with payment coordination and help resolve exceptions, mismatches, and other processing concerns.
• Work alongside internal teams, service providers, and trustees to handle daily operational questions and keep work moving.
• Use internal systems and external search firms to help locate missing plan members and confirm contact details.
• Contribute research and data collection for work related to unclaimed balances and help organize inputs for long-term process development.
• Maintain trackers, prepare status updates, and monitor open items, risks, and progress.
• Spot execution gaps or emerging issues and escalate them to management promptly.

Requirements

• A university degree plus at least 5 years of experience in HR, pensions, benefits, finance, or a similar field.
• Background in supporting or coordinating work that involves multiple stakeholders.
• Very strong attention to detail and the ability to compare information across sources and identify problems.
• Excellent organizational ability with a track record of managing multiple tasks and closing out outstanding items.
• Comfort working with plan members, service providers, and internal partners to resolve operational issues.
• Knowledge of pension or savings plans is considered an advantage.
• Clear communication skills with the ability to share concise updates.
• Proficiency with MS Office tools, especially Excel, PowerPoint, and Word, including tracking and reporting tasks.

Additional information

Dexian is a staffing, IT, and workforce solutions provider with a global presence. The company states that it is an equal opportunity employer and considers applicants without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

The company also notes that it was formed in 2023 through the merger of DISYS and Signature Consultants, and that its brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development, and Dexian IT Solutions.