- 経験
- 7歳以上
- 給料
- HKD 90,000 – HKD 110,000 / month
- 求人情報
- 1
- 投稿済み
- 2時間前
- 作業モード
- 在任中
- 教育
- Bachelor’s or Master’s degree
- 再開する
- 応募必須
勤務地
仕事内容
About 2-TIMES
2-TIMES is an exclusive online luxury retailer and event-driven private shopping platform that curates bespoke access for a select community of private clients. The company uniquely blends eCommerce with branded content to unite luxury brands, contemporary art collaborators, and discerning customers in one integrated ecosystem. Leveraging personalized, high-touch experiences, it combines digital innovation with exclusive offline events. The 2-TIMES Group, founded by twin brothers Alex and Luke Anton, has operations throughout the Asia Pacific region, with main offices in Hong Kong, Singapore, and Australia.
Job Location and Reporting
Candidates need to be located in or willing to relocate near one of the 2-TIMES offices in Hong Kong (Central), Singapore (Rochor), or Melbourne (CBD). For international applicants, relocation to Asia is mandatory. This position reports directly to the VP of Technology.
Role Overview
The Head of Personalisation will define and execute 2-TIMES' online retail go-to-market strategy across digital products and main feature launches. Responsibilities span the entire product lifecycle from concept and prioritization through release management, ongoing support, and iterative improvement. Managing both short and long term product roadmaps for multi-platform content and eCommerce systems, the role demands championing customer voice and transforming current technology assets, as well as creating strong business cases for new innovative solutions, whether internally developed or procured externally to create significant impact.
Key Responsibilities
- Lead product strategy and development across 2-TIMES’ web, mobile, and microsite digital product lines.
- Conceive and pitch cutting-edge market technologies and products, then implement approved initiatives aligned to customer segments, latent needs, competition, and purchasing behaviors.
- Serve as the expert in subscription-based private client eCommerce platforms, encompassing product conception, feature and UI/UX design, and continual management.
- Investigate, plan, and implement process enhancements in collaboration with departmental leaders and support team adoption.
- Assess and optimize pricing strategies, particularly after new feature launches, establishing KPIs and tracking value delivered to customers.
- Mentor product and CRM team members; closely collaborate with operations and design teams to find innovative customer solutions and ensure progress on strategic and digital programs.
Candidate Requirements
- Bachelor’s or Master’s degree from a top-tier university in computer science, engineering, or marketing.
- Minimum 7 years of experience designing, testing, and launching innovative interfaces and mid-to-large scale digital platforms, preferably with familiarity in luxury consumer markets and global fashion platforms.
- Strong curiosity, critical thinking, rapid learning aptitude, and data-driven decision making with active research on emerging capabilities.
- Extensive knowledge of product development for enterprise platforms using APIs and microservices; hands-on experience with tools like Segment, Heap, Clearbit, Kompyte, and InVision.
- Knowledge of account-based marketing tools such as Bizible/Marketo, HubSpot, and Demandbase.
- Proficiency in business intelligence software and project collaboration tools including SQL, Qlik, Tableau, Asana, Slack, Notion, Whereby, and Microsoft Teams.
- Experience with Sanity CMS and Salesforce Marketing Cloud.
- Fluent English communication skills are essential; proficiency in Mandarin and/or Cantonese is highly beneficial.
Compensation
The monthly salary is approximately HK$90,000 to HK$110,000, supplemented by bonuses and allowances.
Additional Information
2-TIMES strictly does not collaborate with recruitment agencies or recruiters on this hiring process.