General Manager

About Schweiger Dermatology Group

Schweiger Dermatology Group is among the nation's top dermatology practices, with more than 580 healthcare professionals serving over 170 locations across multiple states including New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Offering medical, cosmetic, surgical dermatology, and allergy services, the group handles upwards of 2.5 million patient visits yearly.

Our mission centers on delivering the Ultimate Patient Experience while fostering a supportive and productive environment for providers, support personnel, and team members alike.

Recognized consistently for its growth, Schweiger has appeared on the Inc. 5000 Fastest Growing Private Companies list for seven straight years and holds a Great Place to Work certification.

Employee Benefits

• The opportunity to work near multiple office locations.
• A positive workplace equipped with the necessary tools for professional growth.
• Full-time employees (30+ hours weekly) qualify for medical (including virtual care), HSA/FSA, dental, and vision plans starting the first of the month following hire.
• 401K plan eligibility after 30 days of employment.
• Company-sponsored short-term disability coverage for employees outside California.
• Pre-tax commuting savings plans.
• An extra personal holiday on the employee's birthday.
• Part-time workers (under 30 hours) receive dental and vision coverage starting the first of the month after hire and 401K eligibility after 30 days.
• Discounts on Schweiger skincare products and cosmetic services.

Position Overview

The General Manager is responsible for overseeing designated centers, managing teams, and optimizing operational procedures crucial for success. The role demands assembling a proficient team to enhance operational performance within assigned centers.

Key Responsibilities

• Build and maintain an A-Team to ensure top-tier operational performance.
• Foster a culture maintaining a Net Promoter Score (NPS) above 82 for providers and staff.
• Act as a dependable operational leader, consistently achieving KPIs and objectives defined by the regional management team.
• Optimize processes related to staffing and budgeting for operational efficiency.
• Collaborate effectively across company departments to meet organizational goals.
• Lead significant change and transformation initiatives aligned with strategic objectives.
• Conduct thorough audits of Standard Operating Procedures (SOPs) to ensure compliance and coach staff for excellence.
• Enforce adherence to company CARE Core Habits within teams.
• Develop cost-effective staffing plans with cross-training initiatives to build versatile teams.
• Promote ongoing education and coaching for all staff members.
• Monitor financial targets and patient satisfaction measures monthly, addressing any emerging issues timely.
• Maintain supply levels for medical and office needs below preset thresholds.
• Encourage a positive, respectful workplace environment to support long-term organizational sustainability.
• Maintain high patient satisfaction through prompt messaging responses and quality external reviews.
• Ensure daily autonomous operations with minimal management intervention at office sites.
• Organize regular staff meetings and on-site visits for effective communication and preparation.
• Manage inventory, cash, and appointment scheduling adhering to SOP guidelines.
• Serve as primary contact for front desk and medical assistant concerns.
• Manage MOHs surgical case processes, ensuring proper certifications and referrals are up to date.
• Fulfill other duties as assigned.

Qualifications and Competencies

• Minimum two years of leadership experience preferred.
• Background in healthcare administration or management is advantageous.
• Proficient computer skills.
• Demonstrated leadership and strong communication capabilities.
• Developed conflict resolution skills.
• Experience in dermatology preferred.
• Familiarity with HIPAA and OSHA compliance requirements.
• Critical thinker with proactive knowledge of company systems such as Nextech, Patient Acquisition, Klara, and dermatology-related tools.
• Strategic planner focused on data-driven decision making and efficient execution.
• Integrity-driven leader fostering a positive, trustworthy culture.
• Capable coach and motivator nurturing team development and continuous learning.
• Exceptional communication skills for diverse audiences and conflict management.
• Organized, results-focused with an entrepreneurial attitude, adept at multitasking and time management.

Work Conditions and Travel

The General Manager is expected to be present at their office(s) during the workweek with occasional travel outside their region or to corporate headquarters as needed.

Compensation

The salary range for this role is $55,000 to $72,000 per year.

Equal Opportunity and COVID-19 Policy

Schweiger Dermatology Group is an equal opportunity employer and prohibits discrimination based on race, color, religion, age, gender, sexual orientation, disability, veteran status, or other legally protected statuses.

COVID-19 vaccination is not a hiring requirement; however, state laws may require vaccination status documentation.