Front Desk Administrator

Role Overview

As the Front Desk Administrator at Parkside Physiotherapy and Rehabilitation Centre in Mississauga, Ontario, you will serve as the first point of interaction for patients and visitors, playing a key role in shaping the overall patient experience.

Key Responsibilities

• Warmly welcome and guide patients and visitors upon arrival.
• Manage appointment bookings, including scheduling, rescheduling, and cancellations.
• Handle incoming telephone inquiries professionally and record messages accurately.
• Maintain and organize administrative documents, including patient files and confidential information.

Required Skills and Qualifications

• Strong verbal communication and exceptional customer service abilities.
• Familiarity with standard office software and telephone systems.
• Excellent organizational capabilities and attention to detail.
• Prior experience in healthcare administration or customer service is advantageous.

Additional Information

This position demands an individual who can efficiently multitask while ensuring a courteous and professional environment. Your role is critical in facilitating smooth daily operations to support both patients and clinical staff for effective healthcare delivery.

If you are committed and personable, eager to contribute to a leading healthcare team, you are encouraged to apply to join Parkside Physiotherapy and Rehabilitation Centre in Mississauga, Ontario.