Franchise Success Manager

About Clenzit

Clenzit is an innovative and rapidly expanding technology-driven garment care and hygiene brand focusing on transforming laundry and dry-cleaning services across India. It runs on a scalable franchise model aiming to establish over 200 outlets nationwide.

Role Overview

The Franchise Success Manager will serve as the key support for franchise partners through all phases from pre-launch to active operations. This involves coordinating store launch activities, conducting team training sessions, organizing local marketing efforts, managing CRM updates, and providing continuous operational assistance.

Responsibilities

• Guide franchisees in setting up their outlets efficiently before launch
• Train staff to uphold operational and service standards
• Coordinate local promotional activities to boost store visibility and customer engagement
• Update and maintain franchise CRM records for effective communication and tracking
• Offer ongoing operational advice to ensure smooth franchise functioning
• Travel frequently to franchise locations to provide hands-on support

Candidate Profile

Open to fresh graduates enthusiastic about gaining experience in franchise management and operations. Excellent communication and interpersonal skills are essential.

Perks and Benefits

• Food allowance to support daily meals
• Travel allowance covering necessary transportation expenses
• Performance-based sales incentives rewarding successful franchise management