Family Support Worker at Hedland Women's Refuge

About the Role

This full-time role at the Hedland Women's Refuge involves providing comprehensive support to women and children fleeing family violence. The service operates 24/7, so candidates must be prepared for day, afternoon, active night, weekend, and public holiday shifts. The Family Support Worker delivers specialist, risk-focused assistance and holistic, culturally sensitive support addressing safety, independence, wellbeing, housing, social inclusion, and employment needs.

Responsibilities

The incumbent collaborates with various service providers and stakeholders to help women and children achieve their goals while ensuring a trauma-informed and client-led approach.

Eligibility and Key Selection Criteria

• Candidates must identify as female, in line with a genuine occupational qualification exemption under the Equal Opportunity Act 1984 Section 27 (WA).
• Preference is given to Aboriginal and Torres Strait Islander applicants under Section 51 of the Equal Opportunity Act 1984.
• Relevant study or experience in community services or family and domestic violence, including lived or professional experience particularly among Aboriginal communities.
• Strong understanding of Aboriginal culture, values, and contemporary issues affecting Aboriginal children, youth, and families.
• Collaborative and constructive teamwork skills, as well as the ability to exercise initiative and sound judgment when working independently.
• Awareness of trauma impacts on women and children affected by family violence.
• Knowledge of cultural safety, child development, attachment, and trauma principles.

Additional Requirements

• Current valid driver’s licence.
• Satisfactory criminal history check (conducted and funded by employer).
• Current employee Working with Children Check.
• Valid NDIS Worker Screening Check, with assistance provided for application if needed.

Benefits

• Competitive salary with superannuation and salary packaging options that enhance take-home pay.
• Ongoing opportunities for career development, education, and training.
• Access to a confidential Employee Assistance Program offering counselling, coaching, and emotional support for professional and personal challenges.

Commitment to Diversity

The organisation values diversity and inclusion, promoting a culturally safe and respectful workplace for all, including Aboriginal and Torres Strait Islander people, and encourages these applicants strongly.

Application Process

Shortlisting begins immediately; early applications are encouraged. For further details and to obtain the full position description, interested persons should contact Natasha Bargeus via email.