HoYoverse

Entry-Level Game Operations Specialist

HoYoverse

Singapore · Full Time

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Experience
Any
Salary
Openings
1
Posted
2時間前
Work mode
In office
Education
Bachelor's degree or equivalent
Eligibility
Open to current university students and recent graduates; fresh graduates preferred but near graduates may start as interns with potential full-time transition.
Resume
Required to apply

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Job description

Role Overview

We are seeking an Entry-Level Game Operations Specialist passionate about understanding player experience and cultural diversity in gaming. This role focuses on analyzing player preferences and behaviors across different language regions and managing gaming community engagement to enhance product strategies and localization efforts.

Key Responsibilities

  • Gather and analyze player insights through community monitoring, surveys, interviews, and sentiment analysis of forums and social platforms to inform project teams with data-driven recommendations.
  • Oversee daily operations of global gaming communities such as Discord, engage proactively with players, synthesize user feedback, detect shifts in sentiment or publicity risks, and nurture community growth and retention.
  • Support localized beta testing by managing tester access, facilitating player communications, identifying cultural sensitivities, and recommending cultural adaptations from the user perspective.

Qualifications and Requirements

  • Current university student or recent graduate with a Bachelor’s degree or higher.
  • Professional working proficiency in English or Mandarin; basic Mandarin skills preferred to collaborate with Chinese teams; proficiency in Japanese or Korean is advantageous.
  • Knowledge of Japanese or Korean cultural markets and gaming community ecosystems is preferred.
  • Strong enthusiasm for the gaming industry with insights into player behavior and market trends.
  • Affiliate or familiarity with ACG culture (Anime, Comics, Games) is a plus.

Application Materials

  • A detailed gaming profile outlining played games, experience levels, achievements, and rankings.
  • Optional portfolio showcasing game operations skills such as analyses of regional games and communities, case studies, project outcomes, or use of AI tools in game operations, accompanied by explanations of methodologies and thought processes.

Additional Information

Applicants with exceptional portfolios may bypass written assessments and proceed directly to interviews. This full-time role is targeted towards fresh graduates or near graduates, with the possibility of starting as an intern and transitioning to a full-time position dependent on performance and company needs.

Level

Entry

Minimum education

Bachelor's Degree

Industry

Gaming

How they work

Communication

Languages

English Mandarin Chinese

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