Enterprise Account Executive

About the Company

Ada is an AI-driven customer service platform focused on helping businesses deliver support that feels instant, proactive, personalized, and effortless at scale. The company pairs strategic guidance with AI agent management technology to help organizations accelerate their AI maturity and stay competitive.

Founded in 2016 and based in Canada, Ada has supported more than 5.5 billion customer interactions for brands such as Square, YETI, IPSY, and Monday.com, while saving millions of hours of human effort. The company is backed by over $250M from investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures.

Ada places a strong emphasis on growth, continuous improvement, and ownership, and is looking for people who are ambitious and eager to develop with the business.

About the Role

This opportunity is for a seasoned Enterprise Account Executive who can both grow existing enterprise relationships and proactively build new business across a broad market. The role suits a commercially driven professional who thrives in a fast-moving environment and enjoys working collaboratively to drive revenue.

What You'll Do

• Lead the full enterprise sales cycle from prospecting through to close.
• Identify, pursue, and close expansion opportunities within the current customer base.
• Develop a strong sales pipeline by working closely with Sales Development Representatives and through direct outreach.
• Build a territory plan that supports the delivery of revenue targets.
• Provide accurate quarterly forecasts to Sales Leadership.
• Partner with Customer Solutions Consultants to run effective product demonstrations for senior stakeholders.
• Become deeply knowledgeable about Ada’s platform and clearly communicate its value to executives, including C-suite decision-makers.

What We're Looking For

• At least 6 years of experience as an Enterprise Account Executive selling B2B SaaS into enterprise accounts across ASEAN/North Asia, with ANZ experience considered a plus.
• Proven ability to prospect and build pipeline in a competitive environment.
• Track record of managing a $1.5M+ ARR new business territory and consistently exceeding quota.
• Strong commercial judgement, polished executive presence, and well-developed time management and organizational skills.
• Comfort working in a fast-paced setting and contributing as a collaborative team member.
• Willingness to travel for client meetings up to 40% of the time.
• Mandarin fluency is strongly preferred.
• Experience selling an AI-native product is strongly preferred.

Benefits and Perks

This full-time permanent role includes benefits and perks designed to support well-being, growth, and work-life balance.

• Unlimited vacation time.
• Extended health coverage, dental, vision, travel, and life insurance.
• Wellness account for personal well-being and lifestyle needs.
• Employee and family assistance support.
• Flexible working hours.
• Remote-first setup with the option to work in person at a local hub.
• Learning and development budget.
• Home office budget to support remote work.
• Access to advanced AI tools and hands-on experience with large language models.
• Opportunity to work in a fast-growing AI industry at the forefront of innovation.

Additional Information

The pay for this position is determined by a range of factors, including experience, qualifications, location, and other legally permitted job-related considerations.

Recruitment may involve AI-enabled tools for certain steps, such as interview note-taking, but all hiring decisions are made by the human hiring team.

Because of the high number of applications, only candidates whose profiles closely align with the role requirements are expected to be contacted.