Ecommerce Executive

Role Overview

We are seeking an attentive and proactive Ecommerce Executive to assist in the daily management of our online store operations. This position offers an excellent opportunity for someone eager to advance their career in e-commerce by collaborating closely with our team to maintain seamless website functionality, enhance product presentation, and ensure an exceptional shopping experience for customers.

Key Responsibilities

• Support the trading calendar through content uploads, promotional scheduling, and timely execution across multiple channels.
• Manage website updates by adding new products, refreshing content, and verifying accuracy and quality of pages.
• Utilize analytical tools such as Google Analytics and Clarity to monitor website performance and communicate findings to the E-commerce Manager and team.
• Assist in tracking category and brand performance with regular reporting for internal stakeholders.
• Support product launches by properly merchandising new collections and prioritizing high-stock items in promotions.
• Enhance customer journey by identifying site issues, broken links, and usability problems, reporting them to relevant departments.
• Collaborate with the CRM team to upload banners and promotional content for email and on-site campaigns.
• Coordinate with Buying & Merchandising to ensure accurate stock availability and product information online.
• Conduct competitor and trend analysis to provide insights that inform trading strategies.
• Provide general administrative support including maintaining product spreadsheets, verifying imagery, and aiding in campaign setup.

Candidate Profile

• Strong interest in e-commerce and digital marketing with a willingness to grow professionally in this field.
• Excellent attention to detail and strong organizational capabilities.
• Basic familiarity with e-commerce platforms such as Shopify or TikTok preferred, with openness to learning.
• Proficient with Excel or Google Sheets to manage product and sales information.
• Analytical mindset capable of identifying trends and reporting issues effectively.
• Excellent communication and teamwork skills, with a collaborative approach.
• Self-motivated and proactive in task ownership and process improvement.
• Prior experience in retail or e-commerce is helpful but not mandatory.