Digital Growth Specialist - Google Customer Solutions

About the Role

Google empowers businesses of all sizes through its unmatched advertising platforms, fueling growth in a rapidly evolving marketing world. This position requires a passion for sales, strong knowledge of online media, and dedication to customer success. Candidates will adopt an ownership mindset, rapidly adapt to change, and employ creative and strategic approaches to deliver exceptional and incremental outcomes for both Google and its customers. Building trusted client relationships by addressing their unique business needs and translating these into impactful solutions to reach ambitious objectives is central. Collaborating with sales teams, this role shapes the future of advertising in the AI era, significantly impacting millions of companies and users worldwide.

About the Organization

The Global Business Organization (GBO) at Google drives the full ecosystem of products and services to support customer and partner success. It comprises sales teams handling advertising, business development, customer service, and integrated programs for engaging Google's most significant customers and partners.

Key Responsibilities

• Lead strategic discussions with key customer stakeholders to identify marketing objectives and key performance indicators, translating these into executable campaign strategies.
• Deliver outstanding campaign results, measure business impact, and consistently demonstrate superior value to clients while maintaining account integrity.
• Develop and present data-backed advertising solutions to maximize client benefits, handle objections effectively, and meet sales growth targets.
• Interpret campaign analytics to ensure precise performance tracking and produce measurable outcomes aligned with customer goals.
• Examine performance metrics to uncover insights, identifying and nurturing promising upsell opportunities to foster future customer growth and expand the sales pipeline.

Requirements and Qualifications

• Right to work in Australia is mandatory.
• Bachelor's degree or equivalent practical experience.
• Background in sales, business development, advertising, account management, marketing, or consulting.
• Preferred experience within the digital advertising industry.

Additional Information

Google is committed to equal opportunity employment and supports diversity and inclusion, welcoming applications from Aboriginal and Torres Strait Islander peoples and all qualified individuals irrespective of race, gender, disability, or veteran status. Accommodations are available for applicants with disabilities or special needs.