Desktop Support
Winnipeg Regional Health Authority (WRHA)
Winnipeg, Manitoba, Canada ・ フルタイム
最初に応募しよう
- 経験
- 3 yrs
- 給料
- —
- 求人情報
- 1
- 投稿済み
- 1週間前
- 作業モード
- 在任中
- 教育
- Post-secondary diploma in an information technology-related program
- 資格
- Individuals who meet the education, experience, licensing, travel, and background-check requirements may apply. Indigenous applicants are encouraged to self-identify, and candidates with disabilities can request accommodations during the hiring process.
- 再開する
- 応募必須
勤務地
仕事内容
About the Organization
Shared Health supports the coordination and integration of patient-focused clinical and preventive services across Manitoba, while also delivering province-wide health services and centralized administrative and business support for health organizations in the province.
Role Summary
This position is responsible for maintaining a secure endpoint environment and delivering Level 2 support for desktop, mobile, and peripheral equipment across assigned technologies within Manitoba’s health system enterprise architecture.
Key Responsibilities
- Provide second-level support for desktop and mobile devices.
- Support peripheral equipment and related accessories.
- Work with endpoint management tools, client operating system features, and standard support practices.
- Handle hardware components, field-replaceable units, and other equipment parts as needed.
- Deliver onsite support in a confidential setting.
- Maintain a secure and reliable endpoint environment.
Experience and Education
Candidates should bring at least 3 years of enterprise IT experience in desktop support, with exposure to one or more of the following areas: desktop and mobile hardware, peripheral device support, endpoint management utilities and practices, hardware tools and components, and onsite support in a confidential environment.
A post-secondary diploma in an information technology-related program from an accredited institution is required. A suitable mix of education and experience may also be considered.
Qualifications and Skills
- Proven ability to lead staff or contribute in a leadership capacity.
- Familiarity with the LEADS in a Caring Environment framework is valued within Manitoba’s provincial health system.
Work Conditions
- In-person work arrangement.
- Anticipated shift is days, with standby coverage when needed.
- Daily hours: 7.75.
- Annual base hours: 2015.
- Must be able to work safely in a computerized office environment with frequent meetings.
- Role may require lifting and carrying items up to about 10 kg.
- Frequent interruptions are expected, so the ability to refocus quickly is important.
- Regular travel within Manitoba is required using a personal vehicle.
- A valid Manitoba driver’s license is mandatory.
Employment Requirements
- Current satisfactory Criminal Records Check, including Vulnerable Sector Search.
- Child Abuse Registry Check.
- Adult Abuse Registry Check.
- Security check must be current, meaning completed within 6 months before the employment start date.
- The applicant will be responsible for any service charges related to the required checks.
Additional Information
- Requisition ID: 405438.
- Position Number: 20001864.
- Posting end date: June 25, 2026.
- City: Winnipeg.
- Site: Shared Health.
- Department/Unit: Digital Workplace 5.
- Job stream: Non-Clinical.
- Union: Non Union.
- FTE: 1.00.
- Anticipated start date: 07/13/2026.
- This role is not permitted to combine with another position in Shared Health if the total would exceed 1.0 FTE.
- Employment equity and workplace diversity are supported and encouraged.
- Applicants with disabilities may request accommodations during assessment and selection.
- Indigenous applicants are encouraged to apply and may voluntarily self-identify in their cover letter/application.
- Only candidates selected for an interview will be contacted.