Data Entry Support Specialist - Remote

Overview

Timeline Optimization Group is committed to assisting job seekers in discovering promising opportunities early, before they are broadly posted. Unlike staffing agencies, we identify and substantiate openings directly from employers in real time. This role will function remotely within the United States, following Central Standard Time (CST) hours from 8:00 AM to 5:00 PM.

Key Responsibilities

• Configure systems including setting up follow-up worklists with reasons, groups, users, statuses, and related correspondence.
• Build orders besides medication orders by creating and organizing them per organization.
• Construct lab orders for both in-house and external labs as needed for various organizations.
• Modify flowsheets by updating permissions and groupings to accommodate new requirements.
• Manage template permissions by granting access upon request and conducting manual environment reviews to identify and report discrepancies to the EHR Team.
• Assist with ProDash configuration tasks such as setting provider access; expect further development updates.
• Create and validate billing templates based on provided outlines ensuring correct conditional logic.
• Support systems by performing post-update validation testing using provided scripts and sharing results with the electronic health record (EHR) team.
• Monitor and respond to end-user support inquiries using scripted guidance and escalate complex issues appropriately.
• Administer user accounts including updating access end dates, locations, roles, and notifying EHR Team if user accounts are missing.
• Validate and test user roles when new features or environments are introduced to ensure accuracy and report findings.
• Support training efforts by refining scribe documentation for clarity, creating training videos/materials based on scripts, and processing EHR training registrations while verifying access setups.
• Carry out medication-related configurations such as selecting drug items per site, applying medical formularies, creating order checks, and building orderables, groups, and sets per site.
• Manage implementation tasks including transferring pharmacy inventory, setting initial lot inventories before site go-lives, and adjusting inventory counts as needed.
• Perform ongoing maintenance including building new drugs and updating drug items across multiple sites and environments.

Additional Information

The position adheres strictly to Central Standard Time Shifts with a regular work schedule from 8:00 AM to 5:00 PM. This role does not involve direct hiring for the positions identified by the group but focuses on configuration and support of related systems and processes.