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About PayPoint and the Role
Become a key contributor at PayPoint as a Data Analyst, where your skills will transform data into valuable insights across customer actions, product outcomes, and retail trends. Join a vibrant team operating on a hybrid schedule with 3 days per week onsite at our Welwyn Garden City office, fostering a collaborative and inclusive workplace culture.
Primary Responsibilities
- Create fully automated reporting solutions that deliver actionable insights to stakeholders, aiding informed decision-making.
- Monitor and analyze core business performance indicators to track progress effectively.
- Work closely with stakeholders and the Business Intelligence team to identify areas for enhancement and propose data-driven interventions.
- Develop dynamic, clear reports illustrating customer and client interaction patterns with the business.
- Assess the quality and effectiveness of various data sources and collection techniques to improve analytical outputs.
- Keep current with emerging data analysis tools, methodologies, and technologies.
Desired Qualifications and Skills
- Proven hands-on expertise in developing reports using Power BI.
- Thorough understanding of advanced DAX concepts including evaluation context, use of variables, and performance optimization.
- Strong proficiency in SQL for data manipulation and programming.
- Excellent communication and presentation abilities.
- Analytical thinker with strong problem-solving capabilities.
- Capability to grasp business requirements and effectively convey analytical results.
- Team-oriented with a collaborative spirit.
- Detail-focused with a commitment to customer-centric solutions.
- Positive, proactive attitude towards challenges.
Preferred Additional Experience
- Familiarity with Salesforce reporting tools.
- Knowledge of ETL (Extract, Transform, Load) processes.
- Understanding of customer segmentation and predictive analytics techniques.
- Experience conducting campaign effectiveness and impact assessments.
- Awareness of SQL best practices and proficiency in statistical programming languages like Python or R.
Employee Benefits
- Option to purchase extra holiday in addition to 25 days plus bank holidays.
- Access to a free onsite gym and discounted national corporate gym memberships.
- Discounts on shopping and holidays available through an online benefits portal.
- Love2Shop Everyday Benefits Card.
- Company pension scheme with contributions.
- Opportunities for professional growth and development.
- Private medical insurance and life assurance with options for additional cover.
- Additional discounted benefits.
- Cycle2Work scheme and Electric Car Scheme.
Our Commitment
PayPoint values diversity and inclusion, welcoming applicants of any race, gender, disability, religion or belief, sexual orientation, or age. We strive to cultivate an environment where everyone can feel a true sense of belonging while shaping the technological future of our business.