Customer Support Executive

Overview

The Customer Support Executive role at GLP Wealth in Aligarh, Uttar Pradesh involves providing frontline client service and administrative support to ensure smooth interactions and operations.

Key Responsibilities

• Greet and assist clients and visitors courteously and professionally at the front desk.
• Answer incoming calls with politeness and direct client queries appropriately within the organization.
• Collaborate with Relationship Managers and management staff to schedule and coordinate meetings efficiently.
• Maintain accurate records of visitor appointments and manage routine documentation tasks.
• Provide support for client engagement activities such as sending birthday and anniversary greetings.
• Handle the receipt and dispatch of courier and postal documents.
• Liaise with office services personnel to ensure hospitality and office readiness standards are met.
• Manage and update basic front-desk records and execute assigned administrative duties.
• Assist with Relationship Manager appointment coordination, webinar and attendee follow-ups, and managing lead assignments and their progress.

Eligibility and Compensation

Open to candidates interested in client-facing support roles. The position offers a monthly salary ranging from INR 10,000 to INR 19,000.