Customer Support Executive

Job Overview

Lawlance Legal Services Private Limited is urgently seeking enthusiastic fresh graduates for the role of Customer Support Executive. This position involves representing the company as the first point of contact for prospective clients and requires immediate joining.

Key Responsibilities

• Engage potential clients via phone calls and emails to communicate effectively.
• Assess client needs and clearly explain the company's services in an understandable manner.
• Follow-up persistently to convert prospects into clients.
• Sustain positive relationships and ensure high levels of customer satisfaction.
• Collaborate with legal and finance teams to deliver accurate client solutions.
• Maintain detailed records of communications and client interactions using the CRM system.

Required Skills

• Excellent communication and interpersonal abilities.
• Confidence in initiating conversations with new clients and managing objections.
• Positive mindset, resilience, and capability to handle rejection.
• Self-driven with a focus on target achievement.
• Quick learner with regard to company services.
• Basic proficiency in computer operations.

Eligibility and Requirements

• Graduates or postgraduates from any discipline are eligible.
• Fresh candidates with strong communication skills are encouraged to apply.
• Applicants must have their own laptop.

Compensation and Benefits

• Fixed monthly salary ranging from INR 16,000 to INR 25,000 with additional performance incentives.
• One month of dedicated training and ongoing support to ensure success.
• Opportunity to work closely with experts in legal and finance departments.
• A collaborative and motivating work environment.