Customer Service Technician

About the Role

Join BSS as a Customer Service Technician in a fast-moving environment that promotes career growth and offers attractive benefits. This position requires a committed individual who enjoys interacting with customers and delivering exceptional service beyond simply providing products.

Key Responsibilities

Working diligently within stringent safety standards, you will ensure that all hired equipment meets relevant legal requirements, guaranteeing it is safe and properly maintained. You will also provide clear instructions to customers to help them effectively use the equipment according to their specific needs.

Candidate Profile

The ideal candidate will have experience as a multi-drop delivery driver and possess knowledge of tool servicing. While operating company vehicles, representing BSS professionally is crucial, as you will be the visible face of the company. A positive attitude and professionalism are essential traits.

Company Overview

BSS Industrial is a prominent distributor of heating, pipeline, process, and mechanical services equipment catering to the Building Services and Industrial sectors. With over 110 years of history and part of the Travis Perkins Group since 2010, BSS operates more than 60 branches across the UK and maintains National Distribution Centres in Lutterworth and Coventry. The company prides itself on extensive expertise in technical support, customer care, product engineering, and its market-leading own brand, BOSS.

Diversity and Inclusion

BSS is dedicated to building an inclusive workplace where every employee feels secure, welcomed, and empowered to be their authentic selves.

Additional Information

BSS is committed to building stronger communities by serving employees, customers, suppliers, and local areas, turning its strategy into meaningful impact.