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Customer Service Representative

Hydra Contract Services Pte Ltd

Singapore ・ フルタイム

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Where you'll work

仕事内容

Role overview

This position is for a Customer Service Representative in Singapore with Hydra Contract Services Pte Ltd. The role centers on making outbound calls using the company’s internal system and handling routine call-based tasks in English.

Core duties

  • Place outbound calls through the company platform.
  • Conduct conversations in English.
  • Maintain a daily record of login and logout activity.
  • Work without direct supervision and show initiative when resolving issues.

Requirements

  • Prior exposure to telemarketing is preferred.
  • Background in appointment setting and customer service is useful.
  • Knowledge of sales approaches and techniques is expected.
  • Ability to work independently and adjust to a hybrid working style.
  • Strong spoken and written English skills are required.
  • Applicants must have their own laptop and headset.
  • Commitment to the stated working hours is important, with 90% attendance expected.

Additional information

The role does not require talking in a traditional sense beyond the outbound calling work described. Candidates should be comfortable operating independently and handling issues with a proactive mindset.

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