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仕事内容
Role Overview
Mepass is seeking a Customer Service Associate in Ahmedabad to support event-related customers and partners. The company, founded in 2019, works on software for event ticketing, distribution, analytics, and audience engagement, helping organizers and attendees experience events more smoothly.
Key Responsibilities
- Handle customer questions and concerns with prompt, practical support.
- Interact with customers over calls, email, and messaging channels to resolve issues and share guidance.
- Work closely with organizers, sponsors, and customers to keep processes moving without disruption.
About the Company
Mepass was established in 2019 and focuses on improving how entertainment events are managed in India. Its platform supports ticketing, distribution, analytics, and audience engagement across concerts, college festivals, cultural fairs, and similar large gatherings.