Assistant Housekeeping Manager

About the Company

Central Inn Souq Waqif Hotel is situated in the heart of Doha, Qatar, close to the lively Souq Waqif market. The hotel combines local cultural influences with contemporary comforts to provide guests, including business and leisure travelers, an inviting stay marked by attentive service and high cleanliness standards.

Job Overview

The position of Assistant Housekeeping Manager supports the Housekeeping Manager in managing everyday housekeeping activities throughout guest rooms, public spaces, and operational areas. The role requires on-site presence to ensure excellent cleanliness, efficient workflow, and staff supervision within the hotel premises.

Key Responsibilities

• Supervise and allocate duties to housekeeping staff while monitoring their daily performance.
• Oversee the quality and thoroughness of room cleaning and public area maintenance.
• Coordinate with laundry services to maintain linen quality and availability.
• Manage inventory levels for linens and cleaning materials.
• Enforce health, safety, and hygiene protocols consistently.
• Assist in scheduling shifts, onboarding, and training new housekeeping personnel.
• Handle guest inquiries and resolve service-related issues promptly.
• Collaborate with front office and maintenance teams to ensure timely preparation of rooms.
• Conduct regular inspections to uphold high standards of hygiene and presentation in all areas.
• Drive continuous improvements in housekeeping services and operational efficiency.

Qualifications and Skills

• Proven supervisory experience in housekeeping or hotel operations, capable of directing and assessing team performance.
• Familiarity with laundry operations, linen management, and cleaning procedures to assure fabric care and sanitation.
• Strong communication and customer service aptitude to interact effectively with guests and staff.
• Involvement in recruiting, interviewing, and integrating new housekeeping staff.
• Competence in performing inspections and enforcing safety, hygiene, and infection control practices.
• Excellent organizational skills with capacity to manage multiple tasks efficiently, especially during peak times.
• Previous leadership experience within the hospitality housekeeping sector is highly desirable.
• Basic computer proficiency for maintaining reports, inventory, and scheduling systems.
• Willingness to work flexible hours including weekends and holidays as required.
• Fluency in English; additional languages typical in Doha provide an advantage.