Administrative Assistant - Remote Healthcare Consulting Support

About Orchestrate Consulting Group

Orchestrate Consulting Group is dedicated to connecting job seekers with carefully curated opportunities that align with their professional aspirations. We do not act as a staffing agency or direct employer but validate openings from trusted employers.

Position Summary

We are looking for a detail-focused and highly organized Administrative Assistant to support our healthcare consulting team remotely. This position involves managing client communications, maintaining accurate records, assisting with audits, updating websites, handling report processing, and supporting billing and invoicing functions. The ideal candidate thrives in a fast-moving environment, balancing multiple priorities independently.

Primary Responsibilities

• Deliver daily administrative assistance to consultants and internal team members.
• Manage client interactions promptly and professionally.
• Organize and maintain electronic filing systems and documentation.
• Support additional administrative projects as required.
• Create and manage client accounts on the McManis Chargemaster platform.
• Assist clients with account access, passwords, technical questions, and site navigation.
• Provide clients with guidance on website features and resources.
• Upload coding worksheets, updated revisions, and related documentation regularly.
• Coordinate yearly coding updates and perform website maintenance tasks.
• Securely retrieve client data and audit reports via VPN connections.
• Prepare and arrange documentation for audit reviews.
• Gather medical and supporting records for consultants and subcontractors.
• Generate consultant review reports and apply requested modifications.
• Maintain well-organized audit files and records.
• Manage annual coding worksheet updates by coordinating client requests and performing quality assurance checks.
• Update worksheet layouts including headers, footers, and formatting.
• Upload finalized coding worksheets to the client portal and maintain tracking logs.
• Enter and revise transaction codes ensuring accuracy through secure systems.
• Prepare and process monthly invoices for clients and subcontractor payments.
• Maintain comprehensive Excel logs for charges, payments, and billable service estimates.
• Ensure billing documentation is accurate and current.

Required Qualifications

• At least 3 years of administrative experience or an equivalent blend of education and experience.
• Strong capacity to organize, prioritize projects, and meet deadlines.
• Excellent communication skills, both verbal and written.
• Ability to work autonomously while collaborating with a remote team.
• Proficiency in Microsoft Office tools including Excel, Word, and PowerPoint.
• Experience thriving in deadline-oriented, fast-paced environments.
• Meticulous attention to detail with an emphasis on accuracy.

Preferred Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, or a related discipline is preferred.
• At least 2 years’ experience in healthcare administration favored.
• Background supporting clinical consulting, healthcare operations, revenue cycle management, coding, or auditing preferred.
• Experience with Indian Health Services, Tribal Hospitals, or Tribal Clinics is advantageous.
• Familiarity managing secure client portals or web-based applications is a plus.

Skills and Competencies

• Superior organizational and time management abilities.
• Strong analytical and problem-solving skills.
• Excellent client service orientation.
• Professionalism with a strong sense of confidentiality.
• Ability to quickly learn new technologies and adapt to processes.
• Self-driven and accountable while working remotely.

Work Environment

• This is a fully remote role.
• Standard business hours apply, which may adjust according to business requirements.
• Work requires extended periods seated at a workstation.