Administration Office - Processing and Data Entry

About Star Insure

Star Insure is a dedicated vehicle insurance provider operating throughout New Zealand. The company specializes in delivering customizable insurance products tailored to meet the unique needs of various vehicle types. Star Insure prides itself on forging close-knit, almost familial relationships with its customers, prioritizing personalized service and treating clients as individuals rather than mere policy numbers. Customers benefit directly from the engagement of decision-makers throughout the process, from quoting to claims resolution, supported by an experienced in-house claims team and regional specialist assessors that ensure a smooth and swift claims experience nationwide.

Role Overview

We are seeking a full-time, on-location Administration Office professional focused on processing and data entry tasks based in Auckland. The role requires meticulous entry and updating of customer and policy information within internal systems, handling new insurance applications, making policy modifications, and processing cancellations. Ensuring all documentation is thorough and aligns with company compliance standards is essential.

Candidate Profile and Requirements

• Excellent communication and customer service capabilities for professional interaction with clients and team members.
• Solid skills in administrative support and office operations, with strong competency in data entry, managing documents, and overseeing workflow processes.
• Exceptional attention to detail, ensuring precision and safeguarding confidentiality while managing sensitive customer data.
• Prior experience in insurance, finance, or similar administrative roles is beneficial but not mandatory.
• Independent working capability with effective prioritization skills, along with a constructive attitude towards teamwork in an office setting.