Accounts Payable Assistant

Role overview

itsu is looking for an Accounts Payable Assistant to support the grocery business with day-to-day purchase ledger activity and related finance operations. The role sits within itsu [grocery], the part of the brand that expands products into supermarkets, health food stores, online, wholesale, and international markets.

About the company

itsu is a healthy eating brand inspired by Asian cuisine, operating more than 70 stores across the UK alongside a growing grocery business across Europe and further afield. The company is known for fresh food made daily in stores, and it is focused on expansion, innovation, and technology-led growth.

Key duties

• Support the purchase ledger by making sure invoices and credit notes are handled promptly, following up on missing items, and helping resolve supplier-related problems.
• Take part in weekly bank reconciliations by posting entries into Sage and matching payments and receipts.
• Manage the accounts inbox by sending invoices for processing, checking supplier statements, and escalating or resolving supplier queries.
• Provide flexible day-to-day assistance to the wider finance team whenever needed.

What the ideal candidate brings

• Previous experience working with an accounts payable ledger, preferably in a product-focused or FMCG environment.
• A structured, process-led mindset with an interest in automation, systems, and improving efficiency.
• The ability to stay effective in a busy, high-growth setting and create order and controls when under pressure.
• Strong attention to detail, a collaborative approach, and confidence when working with stakeholders.
• Good Excel ability at intermediate or advanced level.
• Comfort working to tight deadlines and under pressure.
• Prior exposure to Sage is preferred.

Benefits and rewards

• Competitive pay.
• Bonus scheme.
• 25 days of annual leave plus bank holidays, with two bank holidays that can be swapped for other religious holidays.
• Private health insurance.
• Company pension.
• Hybrid working arrangement with 2 days working from home.
• Option to work from abroad.
• 50% staff discount in itsu shops.
• Complimentary itsu lunch.
• Retail discounts with major brands.
• Salary sacrifice options for cycling and electric vehicle schemes.
• Substantial training budget to support development.

Diversity and application notes

itsu [grocery] is committed to creating a diverse, equitable, and inclusive workplace and welcomes candidates from a broad range of backgrounds.

Applicants are asked to remove their full name, university or school name, address, email address, and any photos from their CV and cover letter before submitting. Applications that are not anonymised may not be reviewed.

Working arrangement

This is a full-time office-based role in London with hybrid working available for 2 days per week working from home.