Account Manager

Overview

We are representing a partner company seeking an Account Manager based in Germany. This role offers a great opportunity for a relationship-focused sales professional to manage and expand a portfolio of enterprise clients across Europe. The position involves serving as a trusted advisor to clients, helping them maximize their use of products and services, while identifying opportunities for additional sales. Working remotely in a collaborative environment, you will coordinate with consulting, sales, and customer teams to ensure outstanding client experiences and foster sustainable business growth.

Key Responsibilities

• Develop and sustain strong, long-lasting relationships with current clients, acting as their primary contact and trusted consultant.
• Expand account revenue by discovering upselling and cross-selling opportunities within the portfolio.
• Conduct regular business reviews with customers to assess performance, align on strategic goals, and explore future prospects.
• Address client inquiries regarding product enhancements, user expansions, upgrades, services, and contract adjustments.
• Present engaging product demos remotely or in person to highlight new capabilities.
• Work closely with consulting and sales teams to identify new business opportunities and provide customized client solutions.
• Keep comprehensive customer data, sales activities, forecasts, and account info updated in the CRM system.
• Build connections with strategic partners and participate in regional business development efforts such as industry gatherings and customer visits.

Candidate Profile

• Bachelor's degree in Business, Sales, Marketing, or a related discipline, or equivalent professional experience.
• At least three years of experience in account management, sales, customer success, or business development roles.
• Proven track record in managing and growing enterprise customer accounts while meeting business targets.
• Excellent presentation skills; comfortable delivering product demonstrations and engaging with clients.
• Strong communication, negotiation, relationship-building, and interpersonal skills.
• Highly organized with effective time management, able to prioritize and manage multiple tasks independently.
• Experience using CRM tools such as Salesforce to manage customer interactions and sales pipelines.
• Willingness to travel as necessary to support client relationships, partner collaborations, and industry events.

Benefits

• Fully remote work setup with home working flexibility.
• One-time home office allowance for creating an effective workspace at home.
• Monthly reimbursement for internet expenses.
• Competitive healthcare and dental insurance coverage.
• Retirement savings plans and long-term financial perks, if applicable.
• Annual fitness allowance to promote health and wellness.
• Access to mental health programs including premium wellbeing and counseling services.
• Continuous learning opportunities including internal training, professional certifications, e-learning platforms, and talent development initiatives.
• A collaborative culture focused on innovation, growth, inclusivity, and professional achievement.

Additional Information

This opportunity is offered through an AI-assisted recruitment process that ensures applications are fairly and efficiently assessed against role requirements. The hiring company manages all interviews and subsequent steps directly. Your application data is processed with respect to GDPR and data privacy regulations. AI tools may support parts of the recruitment process for analysis and verification, but final decisions are made by human evaluators.