Account Manager

About Illumia Labs

Illumia Labs is a technology company focused on AI-driven workforce intelligence, offering scenario-based competency assessments and skillset matrix analytics. Serving sectors such as customer service, hospitality, and aerospace, Illumia Labs supports SMEs and has delivered over 100% growth alongside a 60% ROI increase for its clients.

Role Overview

The Account Manager position is a full-time hybrid role based in Singapore, involving maintaining client relationships, crafting account strategies, managing projects, and enhancing client satisfaction and growth. The role involves frequent client interaction, proposal development, and ensuring successful account progress with some flexibility for remote work.

Required Qualifications and Skills

• Proven experience in client relationship and account management
• Ability to create and execute account strategies and oversee projects
• Strong verbal and written communication capabilities
• Analytical thinking and effective problem-solving skills
• Capability to work autonomously and collaboratively within a hybrid setting
• Bachelor's degree or Diploma in Business, Marketing, or related disciplines
• Background in technology or AI sectors is advantageous
• Familiarity with CRM software and relevant tools
• Authorization to work in Singapore is mandatory