Waiter

Position Overview

The role of Waiter/Waitress at Apex Lounge involves delivering excellent dining experiences by offering courteous, prompt, and professional food and beverage services. It demands strong customer engagement, an eye for detail, and capability to function in a dynamic, fast-paced setting.

Main Duties

• Promote daily specials and encourage the sale of food and drink items when appropriate.
• Accurately record orders and communicate them to kitchen and bar staff without delay.
• Warmly greet and seat guests with professionalism.
• Introduce menus, clarify menu content, and provide suggestions as needed.
• Efficiently serve meals and beverages ensuring high standards of presentation.
• Check on patron satisfaction during meals and address any issues quickly.
• Prepare dining areas by setting and clearing tables before and after service.
• Handle customer billing and payments precisely.
• Maintain cleanliness and adhere to hygiene standards in dining and service zones.
• Strictly comply with food safety and sanitation rules at all times.
• Work collaboratively with team members for smooth restaurant functioning.

Qualifications and Skills

• Possession of at least a Senior High School (SHS) Certificate.
• Previous hospitality or restaurant experience beneficial but not mandatory.
• Exceptional communication and interpersonal abilities.
• Approachable, polite, and dedicated to customer satisfaction.
• Able to perform well under stress in a busy environment.
• Good grooming habits and a professional demeanor.
• Basic math skills and experience handling cash.
• Availability to work evenings, weekends, and public holidays.

Key Abilities

• Outstanding customer service orientation.
• Strong communication skills.
• Effective teamwork capability.
• Good time management and organizational skills.
• Keen attention to detail.
• Problem-solving aptitude.
• High professionalism and honesty in conduct.