Virtual Assistant

About Texas Sports Academy

Texas Sports Academy is a comprehensive K-12 educational institution tailored for dedicated student-athletes seeking both top-tier academics and advanced athletic training. Implementing the 2-Hour Learning model, students complete double the curriculum in just two hours daily, enabling afternoons dedicated to elite athletic coaching by former professional and Division 1 athletes.

Role Overview

We are looking to hire a Virtual Assistant responsible for managing all billing operations. This role revolves around generating invoices, monitoring payments, and communicating billing details with families. Key duties include timely invoice dispatch, accurate payment logging, and addressing billing inquiries professionally. This is a fully remote, full-time, three-month contractual position with a possibility of extension based on performance and organizational needs.

Primary Responsibilities

• Generate and dispatch invoices to families according to the billing schedule, incorporating correct tuition, fees, and account adjustments.
• Record and reconcile incoming payments with open invoices, ensuring all accounts remain updated.
• Send polite reminders for overdue payments and escalate only the critical cases to leadership.
• Address family billing queries promptly and clearly via email, resolving straightforward issues and referring complex cases to leadership.
• Maintain an organized, up-to-date, and audit-ready billing system including account details and payment history.
• Provide weekly reports summarizing invoicing activity, payments received, and outstanding balances for leadership review.

Required Qualifications

• Fluent and precise English communication skills, both written and spoken, ensuring professionalism and clarity in all correspondences.
• Hands-on experience with billing, invoicing, or accounts receivable tasks, demonstrating familiarity with payment processes.
• Exceptional attention to detail, ensuring accuracy in invoices, payments, and account balances.
• Professional and respectful tone when following up on balance dues, maintaining positive relationships.
• Dependable home work environment with quiet surroundings, strong internet connectivity, and availability during typical U.S. Central Time working hours.
• Must have authorization to work remotely within the United States.

Preferred Skills

• Experience with billing and accounting software like QuickBooks or Stripe.
• Background in billing for schools, gyms, membership organizations, or similar environments.
• Bilingual capabilities in English and Spanish to assist Spanish-speaking families.
• Comfortable employing artificial intelligence tools to enhance communication efficiency and automate repetitive tasks.