Telesales Executive

Role Overview

The Telesales Executive is tasked with engaging prospective and existing clients via telephone to promote company products, generate potential customer leads, and fulfill sales objectives.

Key Responsibilities

• Initiate outbound calls to potential customers.
• Present and explain company products and services to clients.
• Generate leads and successfully convert inquiries into confirmed sales.
• Conduct follow-ups with customers regarding quotes, payments, and order statuses.
• Maintain and regularly update customer information within the CRM or relevant software.
• Address customer questions and provide precise information.
• Meet and exceed established sales targets on a daily, weekly, and monthly basis.
• Collaborate with internal teams to ensure customer satisfaction.
• Prepare and submit detailed sales performance reports.

Required Skills and Qualifications

• Excellent verbal communication and interpersonal abilities.
• Strong persuasion and negotiation skills with customers.
• Basic proficiency with computers, including MS Office and CRM platforms.
• Active listening and customer service orientation.
• Goal-driven and capable of maintaining self-motivation.
• Ability to work effectively under pressure.