Telecaller

Overview

We are seeking a motivated and self-assured Telecaller to manage outbound and inbound calls, generate leads, follow up with potential clients, and assist the sales team in reaching their goals.

Key Duties

• Place outbound calls to potential and current customers.
• Answer incoming calls, addressing basic customer inquiries promptly.
• Identify and verify leads via telephone communication.
• Follow up with clients and prospects regarding products or services.
• Keep detailed records of calls, leads, follow-ups, and interactions.
• Work closely with the sales team to convert leads and manage further engagement.
• Meet daily, weekly, and monthly targets for calls and lead generation.
• Develop and maintain positive relationships with customers.
• Provide precise and clear information about products and services.

Qualifications and Experience

• Between 1 to 3 years experience in roles such as Telecaller, Telesales Executive, Customer Support Executive, or similar positions.
• Strong communication and interpersonal abilities.
• Proficient in both Hindi and English for communication.
• Comfortable handling a large volume of outgoing calls.
• Basic familiarity with MS Office applications and CRM software.
• Goal-driven with a confident demeanor.
• Fresh graduates with excellent communication skills are also encouraged to apply.

Compensation

The monthly salary range for this position is between 20,000 to 25,000 INR.