Software QA Engineer I

About the Role and Company

Join isolved, a leading company in human capital management solutions with over 40 years of market presence. isolved integrates modern technology and expert services to enhance HR, payroll, benefits, workforce, and talent management for more than 200,000 employers across the U.S. Our headquarters is located in Charlotte, NC, and we have recently expanded to nearshore operations. In 2023, isolved was recognized in the Sapient Report for SMB Payroll and voted among the top places to work in the USA.

Key Responsibilities

• Develop, execute, and support comprehensive test plans and scripts for software projects.
• Log software defects accurately using bug tracking tools and communicate these issues to software developers.
• Analyze and document issues related to program functionality, outputs, user interface screens, and content discrepancies.
• Maintain detailed documentation of test procedures to ensure reproducibility and adherence to quality standards.
• Evaluate system modifications through testing to prepare for deployment.
• Review software documentation for accuracy, completeness, compliance, and risk mitigation.
• Create and update databases tracking known software defects.
• Utilize software testing tools to support testing activities.
• Collaborate closely with QA team members, cross-functional teams, business analysts, and product owners to diagnose problems and propose solutions.

Required Qualifications

• Proficient in creating clear, precise, and detailed test plans and test cases.
• Ability to translate technical specifications or verbal instructions into actionable test plans.
• Strong written and verbal communication skills to effectively document test cases and communicate defects to stakeholders.
• Creative problem-solving skills to interpret and address technical requirements in test planning.
• Focus and diligence to meet deadlines and identify critical product defects efficiently.
• Innovative thinking to approach testing beyond conventional methods to uncover hidden issues.
• Motivated to continuously learn and develop professionally.

About isolved

isolved is a reputable provider of HCM software that integrates AI and analytics into a unified cloud platform, enhancing HR, payroll, benefits, and talent management. The company supports 9 million U.S. employees and continues to innovate in the workplace technology space.