Senior Vice President, Operational Excellence Execution

Company Overview

We are a technology-driven organization dedicated to advancing medical technology innovation and digital solutions. Our mission is to enable the digital transformation of the healthcare ecosystem by delivering secure, efficient, and intelligent technology services and digital infrastructure to healthcare providers, corporate clients, and industry collaborators.

Our commitment to research and development extends across domains including medical information management, data collaboration, intelligent analytics, and digital platform creation. Utilizing cutting-edge IT, we improve medical data handling, streamline business operations, and enhance system interoperability while reinforcing data security, reliability, and traceability to foster a smarter, more efficient healthcare service network.

Supported by a skilled technical team and strong innovation capacity, we actively pursue AI, big data, cloud computing, and next-generation digital technology applications within healthcare. Our integrated approach includes system design, platform engineering, data governance, and intelligent operational support aimed at elevating operational efficiency, optimizing resource use, and promoting the sustainable evolution of digital healthcare.

Driven by core values of innovation, professionalism, collaboration, and value creation, we continuously refine our products and services to become a trusted partner in medical technology and deliver enduring value for global digital healthcare advancement.

Role Summary

The Senior Vice President of Operational Excellence is a top-tier executive charged with boosting operational efficiency, refining business processes, and instituting continuous improvement systems. This position entails devising and implementing operational excellence strategies that encompass organizational capability enhancement, process re-engineering, cost optimization, digital operational transformation, and widespread enterprise efficiency gains.

Reporting typically to the CEO, COO, President, or Board of Directors, the SVP ensures operational superiority, profitable expansion, and sustained competitive advantage by creating world-class operational management frameworks and spearheading initiatives such as Lean Operations, Continuous Improvement, and digital transformation.

Serving as a vital link between corporate strategy and operational delivery, the SVP augments organizational execution, operational maturity, and the enterprise's overall value creation capacity.

Primary Responsibilities

• Develop and implement operational excellence strategies, mid-to-long term operational plans, and annual targets aligned with corporate goals.
• Establish management frameworks and execution mechanisms for operational excellence and offer strategic operational improvement advice to senior leadership.
• Create enterprise-level operational management systems, standardized processes, and best practice frameworks.
• Promote the standardization, formalization, and ongoing enhancement of business processes and implement governance systems to advance operational maturity.
• Lead Lean Management, Six Sigma, and Kaizen practices, oversee enterprise-wide operational improvement initiatives, and nurture a culture of continuous enhancement.
• Define and drive strategies for operational efficiency enhancement and cost reduction, analyzing cost structures and resource use to increase productivity and profit margins.
• Direct digital operational transformations including ERP, CRM, supply chain, and business management platform enhancements using automation, AI, and digital technologies.
• Implement operational performance measurement systems including KPIs and OKRs, manage dashboards, monitor key metrics, and report findings to senior management.
• Coordinate cross-functional enterprise transformation initiatives, manage risks and resistance, and improve collaboration and execution across departments.
• Build and develop a high-performing operations management team focused on operational improvement, leadership, and fostering a customer-centric, data-driven continuous improvement culture.

Qualifications

• Bachelor’s degree or higher in Business Administration, Operations Management, Industrial Engineering, Supply Chain Management, Engineering Management, or similar fields.
• Advanced degrees such as MBA, EMBA, or Master’s in Operations Strategy preferred.
• Certifications like Lean Six Sigma Black Belt, PMP, or Agile are advantageous.
• More than 20 years of experience in corporate operations management, process optimization, business transformation, or operational excellence.
• At least 8 to 15+ years in senior operational leadership roles within large conglomerates, multinational companies, or complex organizational structures.
• Demonstrated success in enterprise operational transformation, digital upgrades, and continuous improvement projects.