Senior HR and Talent Acquisition Executive

About the Role

We are seeking a proactive Senior HR and Talent Acquisition Executive who excels in recruitment and is comfortable with hands-on, field-based work across multiple food and beverage outlets and a central kitchen. This role demands active engagement in hiring and operational support rather than a desk-bound position.

Company Overview

Lam's is a well-established local Singaporean F&B brand famous for its traditional dishes such as noodles and parchment-baked chicken. Paperbakes is our contemporary fast-casual dining concept focused on wholesome meals cooked with fresh ingredients and served with a modern flair. We are looking to strengthen our recruitment processes and people operations to foster staff retention and enhance organizational efficiency across all outlets.

Key Responsibilities

• Manage the complete recruitment cycle for various roles including full-time, part-time, and casual positions within outlets and the central kitchen.
• Develop and refine sourcing strategies to reduce time-to-hire for frontline food and beverage roles.
• Collaborate with outlet managers and operations teams on manpower planning for new branches, peak seasons, resignations, and replacements.
• Conduct candidate sourcing, screening, shortlisting, interviewing coordination, and maintain timely follow-ups.
• Regularly visit outlets and the central kitchen to understand manpower needs and personnel issues directly.
• Serve as the primary liaison connecting management, operations, outlet supervisors, and frontline staff.
• Provide support on workforce attendance, discipline, performance management, scheduling, and communication.
• Coordinate comprehensive onboarding processes to ensure new hires are acquainted with company policies, role expectations, and reporting structures.
• Facilitate orientation, training, refresher sessions, and initiatives to improve staff retention.
• Handle employee relations, including basic employment queries, counseling, disciplinary, and performance-related discussions.
• Draft and manage documents such as employment contracts, confirmations, transfers, warning letters, and maintain detailed HR records.
• Oversee offboarding, exit procedures, work pass applications, renewals, and comply with Ministry of Manpower (MOM) regulations.
• Coordinate payroll preparations including attendance, leave, claims, overtime, incentives, deductions, and document verification before payroll processing.

Candidate Profile

• Demonstrates clear and respectful communication with diverse staff levels, from kitchen personnel to senior leadership.
• Enjoys active fieldwork and is adept at building trust with team members while maintaining fairness and professionalism.
• Proactively sources strong candidates through various channels, including direct outreach, referrals, and networks, beyond traditional advertising.
• Capably handles sensitive personnel matters discreetly with complete follow-through until resolution.
• Highly organized, practical, and self-driven, requiring minimal supervision.
• Possesses strong people management and recruitment experience, preferably with a background involving high-volume hiring in F&B or related sectors.
• Basic knowledge of Singapore's employment laws and MOM guidelines is essential.
• Mandarin language proficiency is advantageous due to the linguistic composition of the team; knowledge of other languages spoken by staff is welcome.
• Applicants from operations management backgrounds with proven people and hiring skills are encouraged to apply.

Remuneration and Benefits

• Competitive monthly salary ranging from SGD 3800 to SGD 5200 depending on experience and skill set.
• Transport or mileage allowance provided for travel between outlets and kitchen facilities.
• The higher salary range is reserved for candidates exhibiting superior F&B HR or recruitment capabilities with multi-outlet oversight experience.

Working Conditions

This position requires frequent travel across Lam's and Paperbakes outlets, the central kitchen, and the corporate office, emphasizing a field-based operational role.

Application Instructions

Interested candidates should submit their resume along with the following details: current and expected salary, notice period, reasons for leaving previous employment, relevant experience in HR, recruitment, F&B, retail, or operations, and examples demonstrating their recruitment achievements and multi-outlet support capabilities. Only those shortlisted will be contacted.