Sales Operations Specialist

Role overview

Keeta is hiring a Sales Operations Specialist in Dubai to support day-to-day business execution, improve process efficiency, and strengthen sales performance through data-led decision-making and cross-functional coordination.

Key responsibilities

• Handle daily reporting and analyze business data in detail to identify trends, issues, and opportunities; then help shape practical solutions.
• Improve existing process workflows, support the rollout of business initiatives, stay closely aligned with the front-line sales team, and convert their feedback into action.
• Own the results of the assigned business lines and help ensure delivery timelines, cancellation levels, customer satisfaction, and growth objectives are consistently achieved.
• Work with internal stakeholders and coordinate the necessary resources so go-to-market plans and campaign launches are operationally ready.
• Carry out additional tasks that help the business team improve overall performance.

Requirements

• At least 4 years of experience in sales operations; experience in food delivery or restaurant brand operations is an advantage.
• Strong familiarity with the region is preferred.
• Business-level fluency in English is required for effective communication.
• Ability to adapt operational playbooks and food delivery methods across different countries and regions to build transferable international experience.

Highlights

This opportunity offers the chance to structure and map operational processes in a way that supports smoother day-to-day business execution.