Retail Security - Profit Protection

About Mitre 10 MEGA

Mitre 10 MEGA is New Zealand's leading home improvement retailer, featuring family-owned locations in Petone, Porirua, and Upper Hutt. Our business is rapidly expanding as we focus on delivering excellence through customer obsession, fairness, honesty, and teamwork. If these values resonate with you, consider joining our team.

Role Overview

We are seeking a full-time member for our Profit Protection Team based in Porirua, working Tuesday through Saturday. Hours are Tuesday 11:15am to 7:15pm, Wednesday 6:30am to 2:15pm, Thursday 11:00am to 7:15pm, Friday 6:30am to 2:15pm, and Saturday 7:30am to 6:15pm.

The main responsibility is to safeguard our team, merchandise, and customers' safety. The role includes serving as a visible security presence, akin to a mobile CCTV, to prevent theft and damage. Additionally, you will warmly welcome customers at store entry and assist with their queries as needed, similar to sales team duties.

Key Skills and Attributes

• Heightened situational awareness and attention to detail
• Strong professional communication skills, both written and verbal
• Assertiveness balanced with politeness and helpfulness
• Confidence in challenging suspicious behavior
• Self-starting attitude with good initiative for tasks and projects
• Adaptability in unpredictable situations
• Good physical fitness to remain active throughout the day
• Ability to work independently and collaboratively within a team
• Competency with computers
• Experience and assurance in operating CCTV and other security monitoring tools

Additional Information

Mitre 10 MEGA Porirua maintains an alcohol and drug-free workplace environment. Successful candidates must pass pre-employment drug and alcohol screening. As part of our employee benefits, you will enjoy attractive staff buying privileges.