Restaurant Manager - Gully Guccha

About Khana Kreations Pvt. Ltd.

Khana Kreations Pvt. Ltd. is dedicated to developing food brands with meaningful mission. Through its brand Gully Guccha – North Ka Asli Scene, it offers authentic North Indian street cuisine to Bengaluru, while also providing rewarding employment for motivated young professionals.

Role Overview

We seek a dynamic and customer-focused Restaurant Manager who thrives on guest interaction, leads by example, and takes full ownership of the restaurant's daily functions.

Key Responsibilities

• Oversee daily restaurant operations ensuring seamless service delivery.
• Enhance guest satisfaction by engaging personally with customers, fostering strong relationships, and addressing issues swiftly.
• Lead and inspire the restaurant team to maintain consistent high-quality service standards.
• Manage the POS billing system with accuracy, handling cash securely, and conducting the daily closing process.
• Control inventory by monitoring stock levels, ordering supplies, receival, and minimizing waste.
• Collaborate with suppliers and the central kitchen to guarantee uninterrupted supply chains.
• Ensure strict adherence to hygiene protocols, food safety standards, and operational SOPs.
• Track daily sales, labor efficiency, and operational costs vigilantly.
• Compile and maintain operational reports daily and weekly, preserving all relevant restaurant documentation.

Skills and Qualifications

• Between 2 and 3 years of managerial experience in QSR, café, or casual dining restaurants.
• Excellent interpersonal skills and commitment to superior customer service.
• Outgoing nature with strong communication skills and confidence to engage guests effectively.
• Proficient in operating restaurant POS systems and billing processes.
• Solid knowledge of inventory management and stock control practices.
• Comfortable using laptops, with proficiency in Microsoft Word and Excel.
• Demonstrated leadership, organizational, planning, and problem-solving skills.
• Capable of performing well under pressure within a fast-moving restaurant setting.

Personal Attributes We Value

• A passion for customer interaction and creating memorable dining experiences.
• Leadership through action, willing to engage hands-on with daily tasks.
• Highly organized, disciplined, and attentive to detail.
• A mindset of ownership and accountability for the restaurant’s overall success.
• Deep enthusiasm for food, hospitality, and brand development.

Application Instructions

If you view hospitality as creating experiences beyond serving food, we encourage you to apply by sending your resume to the provided company contact.