Quality & Compliance Administrator PMO

Overview

This opportunity is offered in partnership with a hiring company in the United States seeking a Quality & Compliance Administrator PMO. The role is designed to bolster operational excellence by overseeing quality management, compliance efforts, and project management office governance within complex technology and government-related programs.

Key Responsibilities

• Manage and improve the Quality Management System (QMS), including ensuring all documentation, policies, procedures, and templates are controlled and up to date.
• Oversee document review cycles, approval workflows, version control, and updates to maintain compliance and accuracy.
• Track and facilitate corrective and preventive actions (CAPAs) to drive organizational continuous improvement.
• Support adherence to relevant compliance frameworks such as CMMI, CMMC, ISO 9001, ISO 20000, and ISO 27001.
• Maintain compliance evidence repositories, coordinate evidence gathering, and assist in audit preparations.
• Monitor remediation plans, gap analysis, and compliance enhancement programs.
• Manage tracking of government contract deliverables, reporting obligations, milestones, SLAs, KPIs, and ensure Quality Control Plan adherence.
• Assist in contract lifecycle activities including project initiation, transitions, and closures.
• Coordinate and support internal and external audits, prepare related documentation, track audit findings, and facilitate resolution until closure.
• Ensure project documentation meets completeness, quality standards, and aligns with PMO requirements.
• Support governance review activities, project health assessments, lessons learned exercises, and identify process improvement opportunities.
• Develop dashboards, generate compliance metrics, and produce executive summaries to promote transparency in operational performance.
• Maintain centralized knowledge bases ensuring proper documentation retention in compliance with policies.

Qualifications and Experience

• Between 3 to 7 years of relevant experience in PMO, quality management, compliance, or program management roles.
• Experience working with government contracts and understanding associated operational compliance needs.
• Strong expertise in document management, process standardization, and governance frameworks.
• Skilled in coordinating audits, compliance tasks, evidence collection, and certification processes.
• Exceptional organizational abilities, managing multiple priorities effectively while meeting deadlines.
• Superior communication skills, both oral and written, with comfort collaborating across diverse teams and stakeholders.
• Highly detail-oriented, self-driven, and proactive in identifying opportunities for process enhancements.
• Preferred familiarity with compliance standards including ISO 9001, ISO 20000, ISO 27001, CMMI, CMMC, NIST 800-171, and NIST 800-53.
• Experience with tools such as Jira, Confluence, Microsoft 365, SharePoint, Power BI, or Smartsheet is advantageous.
• Ability to thrive in a dynamic, fast-paced environment while maintaining focus on quality and accuracy.

Benefits

• Competitive compensation with bi-monthly salary payments.
• Comprehensive medical insurance, fully covered by the employer.
• Company-wide incentive programs for new business achievements.
• Recognition and rewards for contributions like white papers, blog posts, and internal webinars.
• Three weeks of paid leave starting immediately upon employment.
• Eleven paid holidays per year.
• 401(k) retirement plan with a full company match up to 4% of contributions.
• Monthly allowances for cell phone and home internet expenses.
• Paid maternity and paternity leaves.
• Support for professional development including training and certification opportunities.

Additional Information

This position involves working closely with project teams and stakeholders to ensure consistent processes and accountability. It presents a valuable chance for a detail-oriented professional to build scalable frameworks within a collaborative setting focused on quality and compliance excellence.